Audited Supplier
Technical Parameters
| Model | HOLDWIN-1804A | HOLDWIN-1806A | |
| Print Head | 4 I3200-E1/A1 | 6 I3200-E1/A1 | |
| Printing Technology | Piezoelectric Inkjet | ||
| Acceptable Media | Width | 1820 Mm | |
| Thickness | 1 Mm | ||
| Weight | 60 Kg | ||
| Print Resolution | 3600 Dpi | ||
| Printing Width | 210-1800 Mm | ||
| Ink | Type | Eco Solvent Ink /Sublimation Ink/Water Base Dye Ink | |
| Capacity | Continual Ink Supply System(3L Ink Tank) | ||
| Color | 4 Colors (Cyan,Magenta,Yellow,Black)/6colors /8colors | ||
| Media Heating System | Intergrated Post Heater &Infrared Dryer & Fan System | ||
| Interface | LAN | ||
| Power Supply | AC 220V,16A,50/60 HZ | ||
| RIP | Riprint /PhotoPrint | ||
| Machine Size /Weight (With Bracket) | 2670(W)×740(D)X1613(H)Mm /400kg | ||
| Package Size /Weight (With Bracket) | 2930(W)×760(D)×1170(H)Mm /450kg | ||
| Power | Operating Status:7500W | ||
| Environment | Power On | Temperature:15ºC-32ºC/Moisture Content:35-80%(No Condensation) | |
| Power Off | Temperature:5ºC-40ºC/Moisture Content:20-80%(No Condensation) | ||
| Accessories | USB Cable,Media Clamp,Manual,Drain Bottle,Ink Cartridges,RIP Software,Etc. | ||
Q&A
Q: What Are The Models Of The Printers Mentioned In The Table?
A: The Models Are HOLDWIN-1804A And HOLDWIN-1806A.
Q: How Many Print Heads Does The HOLDWIN-1804A Model Have?
A: The HOLDWIN-1804A Model Has 4 I3200-E1/A1 Print Heads.
Q: What Printing Technology Do Both Models Use?
A: Both Models Use Piezoelectric Inkjet Printing Technology.
Q: What Is The Maximum Width Of The Media That Can Be Printed On?
A: The Maximum Width Of The Media Is 1820 Mm.
Q: What Is The Maximum Thickness Of The Media That Can Be Printed On?
A: The Maximum Thickness Of The Media Is 1 Mm.
Q: What Is The Weight Limit For The Media That Can Be Handled By The HOLDWIN-1804A Model?
A: The HOLDWIN-1804A Model Can Handle Media Weighing Up To 60 Kg.
Q: What Types Of Ink Are Compatible With The Printers?
A: The Printers Are Compatible With Eco Solvent, Sublimation Ink, And Water Base Dye Ink.
Q: What Is The Capacity Of The Ink Supply System?
A: The Ink Supply System Is A Continual System With A 3L Ink Tank.
Q: How Many Colors Of Ink Can Be Used?
A: The Number Of Ink Colors That Can Be Used Is 4 (Cyan, Magenta, Yellow, Black), 6, Or 8.
Q: What Is Included In The Media Heating System?
A: The Media Heating System Includes An Integrated Post Heater, Infrared Dryer, And Fan System.
Q: What Interface Is Available For Connecting To The Printer?
A: The Available Interface Is LAN.
Q: What Is The Power Supply Requirement For The Printer?
A: The Power Supply Requirement Is AC 220V ±10%, 16A, At 50/60 Hz.
Q: What RIP Software Is Mentioned As Being Compatible?
A: The Compatible RIP Software Includes Riprint And PhotoPrint.
Q: What Are The Dimensions And Weight Of The HOLDWIN-1804A Model With Its Bracket?
A: The HOLDWIN-1804A Model With Its Bracket Measures 2670(W)×740(D)×1613(H)Mm And Weighs 400kg.
Q: What Is The Recommended Operating Temperature And Moisture Content When The Printer Is Powered On?
A: The Recommended Operating Temperature Is 15ºC-32ºC And The Moisture Content Should Be 35-80% (No Condensation).
Shipment Services:1. Warehouse & Ship Booking: Services like warehouse booking, ship booking, warehouse entry, and container loading are provided within the agreed working days.
2. Special Freight Considerations: Some freight forwarders might not handle specific materials like ink. In such cases, alternative freight forwarders must be used, which could result in delays. The additional costs incurred would be the responsibility of the buyer.
3. Print Heads Transportation: For air shipments, print heads are shipped with the machine, whereas for sea shipments, the method is determined by the customer. Due to the risk of damage or loss during sea transit, it's advised to send them separately via express courier (like DHL).
4. Custom Clearance: Customers in certain regions or countries might need special customs clearance documents. Advance coordination with the sales agent is necessary to avoid delays.
5. Port Release: Any request for releasing the machine at the port should be made in a timely manner and can only be processed on working days.
After-Sales Services:
1. Insurance Claims: Should the machine arrive damaged, the company assists with insurance claims to help recover financial losses.
2. Warranty Exclusions: Damage caused by improper operation by the customer is not covered under warranty. The warranty does not cover consumables such as the ink system and print heads.
3. Warranty Period: A full-year warranty is offered, excluding consumables. For issues arising from buyer error, the shipping costs for repairs are borne by the buyer.
4. Exchange Policy: Within 5 days of payment, customers can exchange their machine for another of equal value or pay the difference for a more expensive model.
Service Commitment:
- HOLDWIN emphasizes high-quality after-sales support, offering dedicated service personnel who can provide at-home service regardless of the customer's location.
- Consumables such as print heads and the ink system are excluded from the warranty coverage.
- Buyers are encouraged to follow technician instructions carefully to avoid any potential damage due to misuse.
