Audited Supplier
Material | 304 Stainless Steel |
Cartridge Lifetime | Domestic cartridge: 200,000 times open and close; Spain Sedal cartridge: 500,000 times open and close. Default to use domestic cartridge if customers don't have requirement. |
Finish | Chrome, Black, ORB, Stainless Steel, Gold, Rose Gold, Metal Gun, Brush Gold, etc. |
Guarrantee | 1 Year Free Warranty, 3 Years Quality Assurance. The warranty does not cover damage or non-conformance due to misuse, abuse, improper storage, improper handling, improper maintenance, improper installation or uses other than normal household usage. |
Flexible Hose | Normally Default Offer 1/2'' 40cm 301SS Wire Braided Flexible Hoses if customers don't have detailed requirements. If have requirement, customers should keep us informed in advance. |
Customed Service | Customed laser logo on the faucet and model sticker on the box if customers request. |
Technical Support | 1. Installation instruction sheet in the box if customers request. 2. Online installation instruction if customers request. |
Lead time | 1. Normally in 3-7 working days for sample order. 2. About 30-45 days for 20GP container; about 40-50 days for 40GP container. |
Trade Terms | 1. Price normally based on FOB Ningbo USD price. Accept other price terms such as CIF, CNF, DDP, EXW, etc. 2.MOQ: normally 100-150pcs each item for formal orders but it is also negotiable and we can accept less than MOQ with mixed items for trial order. 3.Payment Terms: T/T Payment, 30% deposit before production, 70% balance before delivery. |
Maintenance | Proper maintenance is required to preserve all finishes. Clean the faucet periodically with clean waters, rinse thoroughly with warm water and dry with a clean, soft cloth. Please do not use any harsh chemicals as these will dull/corrode the finish (such as hand wash, liquid soap, soap, dishwashing liquid, bath cream, etc) and also any hard cleaning tools (like hard brush, stainless steel scrubber, sandpaper, etc) is forbidden because it will scrape the surface and plating. |
1.We are a professional faucet manufacturer since 1998.
2.We have rich experience of exporting faucets all over the world more than 18 years.
3.We are a self-build factory manufacturing faucet ,best production capability,best quality control,
best service.
4.We have our own R&D team and OEM ,ODM are welcome.
5.Inspected by the Inspection Institution of TUV Certification.
6.100% QC inspection at each stage of production before shipment.
7.Professional sales team will propose helpful suggestion to find the best solution.
8.Analyze and solve after-sale's problem & provide settlement timely.
Q1: What is the Warranty for the faucets?
A1: For the faucets, we have 3 years warranty. If any quality problems on our side were found in
this period, we will send you the replacement in your next new order.
Q2: What is your MOQ?
A2: 100pcs each model while we accept less quantity at the beginning of our cooperation so that
you can test our product quality before normal order.
Q3 : What type of cartridges you provide and the lifetime?
A3 : We provide ceramic cartridges mainly including:
Spain Sedal & Taiwan KCG Cartridge: 500,000 times open and close;
Local Cartridge: 200,000 times open and close.
Q4 : What about the delivery time?
A4 : It takes about 15 days for trial order quantity less than 1000pcs; about 25 days for 20ft; about
30 days for 40ft.
Q5 : How can we get sample to check quality ? And how many days?
A5 : You can order one or few pcs sample to check our product quality firstly. It can be ready within
3 days once we receive the sample payment.
Q6 : Do you charge for samples and freight?
A6 : As per our company policy, the samples and freight will be on customer's account while sample
charges will be returned to you in your first official order.
Q7 : Is there cheap shipping cost to import to our country?
A7 : For small order, express will be best; For bulk order, sea shipment is the best but takes longer
time; For urgent orders,we suggest by air.
Q8 : Can we get support if we have our own market position?
A8 : Please inform us your detailed schedule on your market demand, and we will discuss and
propose helpful suggestion for you to find the best solution.
