Audited Supplier
| Technical Information | ||||||||||||
| Feature | Standard | |||||||||||
| Visual Defect(shade, Emboss, Gloss) | Observing from 600mm distance | No obvious visual defect | ||||||||||
| Wearlayer thickness | EN429/ASTM F410 | Pass | ||||||||||
| UV Coating | BS3900 | Quantity 8g/m2 | ||||||||||
| Thickness | EN428 /ASTM F386 | Pass | ||||||||||
| Size | EN426 / ASTM F536 | Pass | ||||||||||
| Curling | EN434/ ASTM F2199 | < 1.67mm | ||||||||||
| Dimensional Stability(80°C/6Hour) | EN434 / ASTM F2199 | < 0.2% | ||||||||||
| Delamination | EN ISO 24345:2006 | 95 | ||||||||||
| Residual Indentation | EN433 /ASTM F1914 | < 8% | ||||||||||
| Smoke Density | ASTM E662 | < 450 | ||||||||||
| Chemical Resistant | EN423 / ASTM F925 | Pass | ||||||||||
| Abrasion Class | EN660-2/ ASTM D3389 | Pass | ||||||||||
Quality Guarantee
• ISO9001 Quality Control System
• Highly skilled internal product and QC team
• Thorough pre-inspection for all raw materials
• Rigorous mid-inspection during every stage of production
• Comprehensive final inspection by CIQ's laboratory or by our team
• Customer inspections are warmly welcomed and supported.
• In the rare event of claims, simply provide pictures and order details. Our team will swiftly analyze and resolve the issue collaboratively with you.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the unparalleled quality you deserve. Adhering to ISO9001 standards and leveraging advanced German technology, we have made significant investments in Research & Development. Our state-of-the-art lab ensures rigorous quality testing.
• ISO9001 Quality Control System
• Expert internal product and QC team • Pre-inspection for all raw materials • Mid-inspection during every production stage • Final inspection by CIQ's laboratory or our own team • Customer inspections are also welcomed.
• Third-Party Laboratory support including SGS, Intertek, and more.
• Efficient Claim Settlement: In the event of claims, provide pictures and order information. We will analyze the issue and finalize a solution with customers within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• Reliable and on-time delivery
• Complimentary sample support
• Free new product samples included in your container
• Creation of professional and specialized samples and displays to meet your specifications
• Development of products based on your design, size, and surface requirements
Exceptional Team, Easing Your Concerns
With a positive attitude, professional expertise, timely communication, and responsible action, we are always here for you! • Professional Product Technology Team
• 10 Years of Quality Control & Inspection Expertise
• Prompt communication within 24 hours
• Consistently keeping our promises
• Always prepared to be your reliable support
Our excellent quality and service effectively address the concerns of customers worldwide.
Successful cooperation and win-win results establish a strong partnership with our business allies.
Richwood Laminate Flooring, Exceeding Your Expectations!
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
