Audited Supplier
OUR WORK SHOP
FORGING EQUIPMENT
MACHINING EQUIPMENT
Our unwavering focus on quality and performance, coupled with user-centric management, has propelled us to new heights. We adhere to stringent standards, having achieved ISO 9001:2015 for quality management, ISO 14001:2015 for environmental management, and ISO 45001:2018 for occupational health and safety management systems.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What information do I need to provide for a quote?
A: Please furnish detailed drawings (PDF/STEP/IGS/DWG...) including material specifications, quantity, and surface treatment requirements.
Q: What is the Minimum Order Quantity (MOQ)?
A: Our MOQ is flexible based on your specific needs. Trial orders before mass production are welcomed.
Q: Can I receive a quote without detailed drawings?
A: Absolutely. We can provide accurate quotations based on your samples, photos, or drafts with detailed dimensions.
Q: How long will it take to receive the sample?
A: The delivery time for samples varies depending on the product and your requirements, typically ranging from 7 to 20 days.
Q: Will my drawings be disclosed for your benefit?
A: No, we prioritize the confidentiality of our customers' drawings. We are willing to sign a Non-Disclosure Agreement (NDA) if necessary.
Q: Is it possible to monitor my product's progress without visiting your company?
A: Yes, we provide a detailed production schedule and send weekly updates along with photos and videos.
Q: How do you ensure quality control?
A: Quality control processes include: Material inspection—assessing the material's surface and approximate dimensions.
Production first inspection—ensuring critical dimensions during mass production.
Sampling inspection—verifying quality before warehouse storage.
Final inspection—a thorough inspection of 100% of products before shipment.
Q: What should we do if we receive defective parts?
A: Please send us pictures of the defective parts. Our engineers will promptly identify the issue and remake the parts for you as soon as possible.
