Audited Supplier
Q1: How is the warranty?
A1: Warranty time is 12 months after BL date. Rest assured, our products are backed by this comprehensive warranty, ensuring reliability and peace of mind for an entire year post-delivery.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome all new and returning partners to visit our state-of-the-art factory. We offer convenient pickup from the station or airport and are delighted to assist with tickets and accommodation booking, ensuring your visit is as seamless and enjoyable as possible.
Q3: Do you have a stock?
A3: Typically, we manufacture based on orders to maintain the highest quality standards. However, during trade fairs, you might have the opportunity to explore a limited selection of sample machines ready for immediate consideration.
Q4: What's the MOQ?
A4: One set only. Our flexible order policy ensures that you can start with just one machine, providing an ideal solution for businesses of all sizes.
Q5: How about your quality?
A5: Our commitment to quality is unparalleled. With ISO9001:2008 for Quality Management, ISO14001 for Environmental Management, and OHSAS18001 for Health and Safety, along with CE, GS, EMS & UL certifications, our products meet the rigorous standards required by European and American safety certifications. Exporting to over 60 countries, our reputation for excellence is globally recognized, ensuring you receive only the best.
Q6: Do you have professional engineers?
A6: Indeed, we boast a team of professional engineers and designers ready to fulfill your OEM service needs, ensuring your projects are handled by experts.
Q7: Can you provide customized machines?
A7: Yes, we can design and manufacture machines tailored to your precise specifications, turning your unique visions into reality with our bespoke machinery solutions.
