Audited Supplier
Q1: How is the warranty?
A1: We offer an impressive 12-month warranty period commencing from the Bill of Lading (BL) date, ensuring extended peace of mind and security for your purchase.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to visit our state-of-the-art factory. To make your visit seamless, we offer pick-up services from the station or airport. Our team is delighted to assist you with ticket arrangements and accommodation bookings, ensuring a pleasant visit for you.
Q3: Do you have a stock?
A3: We typically produce machines to order, so stock is limited. However, during trade fair periods, we might have a few sample machines available. Please check with us for availability.
Q4: What's the MOQ?
A4: Our minimum order quantity is just one set, making it convenient for you to order as per your requirements.
Q5: How about your quality?
A5: Our quality is unparalleled, with ISO9001:2008 Quality Management, ISO14001 Environmental Management, and OHSAS18001 Occupational Health and Safety certifications. Most of our products comply with European and American safety standards, such as CE, GS, EMS, and UL. With 90% exported to over 60 countries, our products enjoy a stellar reputation worldwide, assuring you of superior quality and service.
Q6: Do you have professional engineers?
A6: Indeed, we boast a team of highly skilled engineers and designers capable of delivering exceptional OEM services tailored to your specific needs.
Q7: Can you provide customized machines?
A7: Certainly, we excel at designing and manufacturing machines tailored to your exact specifications, ensuring that your unique requirements are met with precision.
