Audited Supplier
Q1: How is the warranty?
A1: Our warranty extends for a period of 12 months following the BL date, ensuring peace of mind and reliability in your purchase.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to tour our state-of-the-art factory. For your convenience, we offer complimentary pick-up services from local stations or airports. We are also delighted to assist with travel arrangements, including ticket purchases and accommodation reservations.
Q3: Do you have a stock?
A3: Unfortunately, as we prioritize tailor-made production, most machines are built to order. However, during trade fair periods, a limited number of sample machines may be available, returning from exhibitions.
Q4: What's the MOQ?
A4: The minimum order quantity is just one set, perfect for individual needs or smaller operations.
Q5: How about your quality?
A5: Our commitment to quality is backed by the ISO9001:2008 certification, alongside ISO14001 and OHSAS18001 standards for environmental and occupational health management. Our products are rigorously certified under CE, GS, EMS, and UL standards. With 90% of our products exported to over 60 countries, we have garnered a prestigious global reputation. Rest assured, our products deliver unparalleled quality and exceptional service.
Q6: Do you have professional engineers?
A6: Yes, our team boasts highly skilled professional engineers and designers, dedicated to providing top-notch OEM services tailored to your specific needs.
Q7: Can you provide customized machines?
A7: Yes, we specialize in crafting machines precisely engineered to meet your unique requirements, ensuring optimal performance and satisfaction.
