Audited Supplier
Q1: How is the warranty?
A1: Warranty time is 12 months after BL date.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to explore our factory. We offer complimentary pick-up services from the station or airport if needed and are delighted to assist with travel arrangements, including tickets and accommodations. Your visit will be a great honor for us.
Q3: Do you have a stock?
A3: Currently, most of our machines are crafted to order, reflecting our commitment to tailored solutions. However, during exhibition months, you might find a few available samples from our showcases.
Q4: What's the MOQ?
A4: Just one set can get you started.
Q5: How about your quality?
A5: Our commitment to excellence is demonstrated by our ISO9001:2008 Quality Management System certification, as well as our adherence to ISO14001 Environmental and OHSAS18001 Safety standards. The majority of our products meet European and American safety certifications such as CE, GS, EMS, and UL. With 90% of our products reaching over 60 countries worldwide, our esteemed reputation precedes us. You can trust in our unwavering dedication to quality and exceptional service.
Q6: Do you have professional engineers?
A6: Indeed, we boast a team of professional engineers and designers ready to provide comprehensive OEM services tailored to your needs.
Q7: Can you provide customized machines?
A7: Yes, we specialize in creating machines that align perfectly with your specific requirements, ensuring a bespoke solution for your needs.
