High Capacity 6000 Cycle LiFePO4 12V 50ah 100ah 150ah 200ah Solar Battery

FAQ

Q: May I have a piece of sample to check the quality?
A: Welcome to place the testing order to check the quality.

Q: What is your Quality Assurance and Technical Support Policy?
A: We provide reliable, high-quality products. Each product is carefully designed and manufactured, with a 100% end of line test, minimizing maintenance needs and potential risks.
For support, please contact the local authorized dealer. In areas without a dealer, we offer remote support via Zoho Lens. Our experts utilize AR (Augmented Reality) technology to assist with troubleshooting and repairs, ensuring seamless and efficient service.

Q: Are LeFu ESS lithium batteries safe?
A: LeFu ESS utilizes LiFePO4 battery cells, known for their superior safety and thermal stability compared to other lithium types. We provide comprehensive safety management in the battery cell, BMS, and inverters to prevent overcharge, over-discharge, overheating, and overcurrent, offering you maximum safety.

Q: Compatible brands of inverters?
A: Our systems work with most popular inverters via CAN or Modbus communication. If your inverter brand isn't listed, simply provide us with its communication protocol, and we can upgrade our system to ensure compatibility.

Q: What is the life span for the product:

A: Exceeding 6,000 cycles at 25°C and a 0.5C charge/discharge rate (Standard condition).

Q: What's your payment conditions and terms?
A: We accept various payment methods including T/T, L/C, D/P, COD under terms such as EXW, FOB, CIF, CIP, DDU, DDP, DAP, etc., offering flexibility to suit your preferences.

Q: How about the shipment?
A: For sample orders, we utilize fast couriers such as DHL, UPS, and FedEx to ensure timely delivery.
Bulk orders are shipped via sea to provide cost-effective and secure transport for larger quantities.

Q: How about the delivery time ?
A: Sample order: Expect completion within approximately 10 days.
Bulk order: Timelines are contingent upon the specifics and quantity of your order.

Q: When can I expect to receive the quotation?
A: We typically provide a detailed quote within 12 hours following your inquiry.

Q: Is it possible to have a product tailored to my specifications?

A: Yes, certainly.Your customizations regarding color, logo, shipping marks, etc., are fully available.

Q: Are OEM services offered?
A: Yes, they are.