High-Efficient Water Fed Pole Kit Photovoltaic Cleaner Brush for Solar Panels Cleaning

High-Efficient Water Fed Pole Kit Photovoltaic Cleaner Brush for Solar Panels Cleaning

Wuxi Wanlv Intelligent Technology Co., Ltd. specializes in photovoltaic cleaning equipment, located in Wuxi City, Jiangsu Province Economic Development Zone, Intelligent Manufacturing Industrial Park. We combine professional knowledge of mechanical design with solid experience in solar panel cleaning. Wanlv Intelligent is committed to providing consumers with sustainable, individualized solar panel cleaning solutions, backed by extensive service experience and a wide range of patent technology.

1. Fast response: will respond to customers' inquiries within 8 hours.

2. Technical support: We may create various schemes based on the needs of our customers and assist them in resolving technical issues.

3. Reasonable price: Never ask for a high price; instead, provide them with a reasonable fee based on many schemes, allowing them to choose and choose the best one while saving money and time.

4. Promise of high-quality items: All products are tested before shipping, and if there are any difficulties, we will respond to consumers within 2 hours and resolve them.

5. We can make modifications based on drawings or samples.

1. Q: May I obtain some samples?
A: Sample orders are welcome.

2. Q: Do you have the items on hand?
A: We have most items in stock and will arrange for rapid delivery; for larger quantities, we will calculate delivery time accordingly.

3. Can I use my brand or design the items?
A: Customized logo and design on mass production are available, however, authorization is required.

4. Q: What exactly is a delivery item?
A: Normally, sample orders are delivered quickly, while mass manufacturing takes 10-20 days.

5. Q: What exactly is payment?
A: T/T, Western Union, Paypal, etc.

 

After-Sales Terms and Conditions

Warranty Policy

1.1 We provide a 12-month warranty from the date of purchase for all eligible products.

1.2 The warranty covers manufacturing defects and malfunctions under normal usage conditions.

1.3 The warranty does not cover damages caused by misuse, unauthorized repairs, accidents, or external factors such as water damage or fire.

Return and Exchange Policy

2.1 Customers may request a return or exchange within15 days of receiving the product, provided it is in its original condition, unused, and with all original packaging.

2.2 A valid proof of purchase is required for all return or exchange requests.

2.3 Shipping costs for returns or exchanges may be borne by the customer unless the product is defective or incorrectly shipped.

Refund Policy

3.1 Refunds will be processed once the returned item has been received and inspected.

3.2 Refunds will be issued via the original payment method within 10 business days.

3.3 Non-refundable items include customized products, perishable goods, and items marked as final sale.

Repair and Maintenance Services

4.1 If the product requires repair within the warranty period, we will provide free repair services or a replacement at our discretion.

4.2 Repairs outside the warranty period may be subject to service charges and replacement part costs.

Customer Support

5.1 For any after-sales inquiries, please contact our customer service team.

5.2 Our support team is available 12 working hours and 7 days,per week. 

Limitation of Liability

6.1 Our liability is limited to the repair, replacement, or refund of the purchased product as outlined in this policy.

6.2 We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

Governing Law

7.1 These after-sales terms and conditions are governed by the laws of Consumer Rights Law