Audited Supplier
We have advanced production equipment, excellent technology and perfect quality assurance system. All kinds
of crucibles and refractories for continuous casting produced by our factory, such as crucible , integral plug bar, immersion spout, quick-change spout and long spout, have been approved by major steel mills at home, and exported Pakistan, Vietnam, Malaysia, India and Russia countries.
Q: Please tell you are factory or trading company?
A: We are factory and have obtained the right to import and export in 2018.
Q: Could we visit your company?
A: Sure, when you are ready , please tell me your business trip plan and we will arrange that carefully and meet you in person.
Q: What information should I let you know if I want to get a quotation?
A: Please provide required product details , such as materials , size ,technical data , etc, the definite quotation can be sent in time. In order to save your valuable time, we will recommend the most suitable products with details for confirmation.
Q: How do you guarantee the quality of the products?
A: Each step of production and finished products will be carried out inspection by QC department before storing in the warehouse. Defective goods are not allowed in the finished goods warehouse. And the warehouse storing condition would be confirmed every day.
Q: Can you guarantee the timely delivery?
A: Yes, when you are placing order, we will confirm with our company related department and get the answer, and will reply the definite delivery time, and we will confirm with forwarders before shipment a week about shipment date.
Q: What is your lead time?
A : It usually need about 20 days after receiving the deposit , the details depend on the order request, such as if it is the customed product, order quantity or order seasons. However, we will reply you in time according to your order. Quick response will be done in time.
Q : What is your payments terms?
A : We can accept 30% deposit, 70% balance to be paid before loading container or by LC, or other payment terms.
Q: What is the order process?
A: you can order 1 pcs as sample with wholesale price , and check our product design , durability , quality or other factors , all of them if they are workable. When you are satisfied with our product, please placing our product.
