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3. Port: Shenzhen / Hong Kong
4. Lead Time: in 2 days after payment
5. If your shipment is not received within 30 days after payment, please contact us. We will track the shipment and get back to you as soon as possible.
Delivery
2.Air way shipping, sea way shipping and other shipping ways are available.
3.1-10pcs will be delivered within 2-3 working days after the receipt of payment.
4. For order over 200pcs, lead time will be 7-15 working days after the receipt of payment.
Q1: How to choose the right panel?
A1: Tell us your demand, then our sales will recommend a suitable panel for you.
Q2: What's the difference between Mono and Poly panel?
A2: Monocrystalline solar panels have the highest efficiency rates since they are made out of the highest-grade silicon. The process used to make polycrystalline silicon is simpler and costs less. The amount of waste silicon is less compared to monocrystalline.
Q3: How about the delivery time?
A3: Delivery time 7 days for sample; 15 days for bulk order.
Q4: What is the warranty for solar panels?
A4: Generally warranty for solar panel is 10 years, also we offer 25 years linear output power warranty.
Q5: How can I get better service from you?
A5: We have professional engineer team can give you best support based on your requirement. If you have any problems during using, we offer 2 hours online service and will solve your problem within 1 hour.