Audited Supplier
We provide complimentary design drawing services for our esteemed customers, transforming their creative visions into tangible reality.
For our valued wholesale custom clients, we offer a free sample production service, granting them a firsthand experience of our unparalleled quality.
1. Customized Products Pricing
Our offerings are predominantly bespoke, with the images displayed serving as illustrative samples. To provide an accurate quotation and delivery schedule, we require comprehensive details about your specific needs, including dimensions, materials, manufacturing processes, and quantities.
The production timeline for customized items typically spans5-10 days.
2. In-Stock Products Pricing
We also feature a variety of ready-made products. Please reach out to us for our complete product catalog, which includes information on dimensions, materials, and manufacturing processes. Pricing will be based on the required quantity.
For available blank products, the production cycle usually takes 2-3 days, as it only involves assembly and engraving.
3. Our Commitment
Though we may not be the cheapest option, we assure you of unparalleled quality.Our creations are produced using Shenzhen's cutting-edge technology and refined techniques,ensuring optimal quality and maintaining our competitive advantage.
For additional information, please consult with our business team.Click here to contact us
4. Your Selection
Customers can provide their own design images for a bespoke experience or choose from our extensive range of styles.
Select our readily available styles, produced with standard molds, to save on mold expenses without sacrificing quality.
Opt for custom designs that necessitate meticulously redrawn diagrams for accurate mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
5. Cost-Saving Considerations
For orders below $500, shipping costs might surpass the product value.(Please carefully consider the value of your purchase to optimize costs)
The exact shipping charges will be calculated by our business manager and the freight company, or customers can use their preferred shipping partners for transportation.
1. Quality and process issues
Our factory is located in the vibrant city of Shenzhen, a global hub for science and technology innovation. This strategic location grants us unparalleled access to cutting-edge enterprises and innovation resources, ensuring our production processes are at the forefront of technological advancements.
The company boasts 26 state-of-the-art machines for molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more. By leveraging these advanced technologies, we guarantee an efficient, accurate, and reliable production process, maintaining exceptional product quality and consistency.
Situated in the international city of Shenzhen, we benefit from an expansive market and robust supply chain network. This allows us to seamlessly collaborate with both domestic and international clients, catering to diverse regional and industry needs. Additionally, our strategic location enables quick access to the latest market trends and information, driving constant innovation and product upgrades.
2. How to order?
If you don't find a style you like, please share your use scenario or activity details via email or WhatsApp. We will then send you a product album tailored to your needs. Inform us of the product quantity and intended use date, and our foreign trade business manager will reach out within 1 hour with professional recommendations.
3. What are your terms of payment?
A 50% deposit is required before production begins, with the remaining 50% balance due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are equipped with an ERP quality management system. Every employee adheres to system standards to ensure product consistency, performing 100% inspections before packaging and QC random inspections before delivery. All shipments comply with Factory Standard 2134.
5. Can you accept sample orders?
Yes, we support sample orders. Spot samples are provided free of charge, and custom products can also benefit from free proofing or exemption from mold fees, depending on the order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal, detailed contract with you before production begins.
Additionally, we offer multiple secure payment methods for your peace of mind.
Upon commencement of mass production, we will provide a proofing sample for your approval, ensuring that the final product adheres to the agreed-upon specifications.
Typically, our processes require pre-payment to cover the costs of raw materials, production line setup, and other essential resources. This ensures timely manufacturing and accurate delivery schedules.
If you receive a faulty or poorly manufactured product, we will address the issue as follows:
Promptly inform our customer after-sales team of the problem and relevant details. They will quickly contact you to understand the issue and find a resolution.
We will request detailed information about the quality issue, such as photographs, descriptions, or any other relevant evidence. This helps us accurately assess the problem.
Based on the severity of the issue, we will provide a solution in accordance with our contract and quality assurance policies. This may involve a refund, repair, or replacement of the product.
Our commitment is to your satisfaction. We strive to resolve any issues promptly and effectively, aiming to build long-term partnerships by delivering high-quality products and exceptional service.
With a decade of experience in foreign trade, our expertise is unparalleled.This extensive experience enables us to deeply understand and anticipate our customers' needs, allowing us to offer a comprehensive range of business extensions. If our customers require additional related products, we have established an extensive network of supply chains across China to meet those needs.
We are committed to helping our customers secure competitively priced, high-quality products, coupled with exceptional service. This approach not only guarantees satisfaction but also significantly saves time and reduces costs for our clients.
