Audited Supplier
We are thrilled to extend complimentary design drawing services to our esteemed customers, transforming your creative visions into tangible masterpieces with unmatched precision.
For our treasured wholesale custom clients, we offer an exclusive free sample production service, allowing you to firsthand experience the outstanding quality we deliver.
1. Custom Products Pricing
Our exquisite products are primarily made-to-order, designed to inspire with the sample images provided. To deliver an accurate quotation and production timeline, please provide comprehensive details about your specific needs, including product size, material, process, and quantity.
The production timeline for custom products typically spans5-10 days.
2. In-Stock Products Pricing
We also offer a collection of in-stock products. Consult us for an extensive catalog, detailing sizes, materials, and processes. Pricing is based on the required quantity.
For in-stock blank products, the production cycle is usually within 2-3 days, as we only need to assemble and engrave the items.
3. Our Commitment
While we may not offer the lowest prices, we guarantee unmatched quality.Our products are meticulously crafted using Shenzhen's advanced technology and refined processes,ensuring exceptional quality and maintaining our competitive edge.
For further details, please consult our business team.Click here to contact us
4. Your Choices
Customers can provide their own design images for customization or choose from our extensive array of product styles.
Opt for our ready-made styles, produced using standard molds, to save on mold costs without sacrificing quality.
Choose custom styles that require meticulously redesigned drawings for precise mold creation. (Note: Crystal, glass, acrylic, and wood products do not require mold manufacturing)
5. Cost-Effective Considerations
For orders under $500, shipping costs may exceed the product value.(Please carefully consider the value of your purchase to optimize cost savings)
The exact freight will be calculated by our business manager and the freight company, or customers may opt to use their preferred shipping partners for transportation.
1. Quality and Process Issues
Our factory is situated in Shenzhen, the world's leading hub for science and technology innovation. This prime location allows us to harness world-class technological advancements and rich innovation resources, enabling us to infuse superior innovation into our manufacturing processes.
With 26 state-of-the-art machines dedicated to molding, stamping, polishing, engraving, spraying, printing, laser cutting, and more, we employ the latest technology to ensure an efficient and precise production process. This modern approach guarantees the stability and reliability of our product quality.
Shenzhen, being an international metropolis, provides us with an extensive market and supply chain network. This facilitates seamless collaboration with domestic and international clients, allowing swift access to the latest market trends and information. Consequently, we can continuously innovate and enhance our products and services.
2. How to Order?
If you can't find a design you like here, please share your use scenario or activity via email or WhatsApp. We will send you a bespoke product catalog for selection. Provide the desired quantity and intended use date, and one of our foreign trade business managers will contact you within an hour with professional advice.
3. What Are Your Terms of Payment?
A 50% deposit is required before production, with the remaining 50% balance due before delivery.
4. Quality Control Guarantee for Large Quantities of Goods?
Absolutely. Our production lines integrate an ERP quality management system, ensuring product consistency. Employees adhere strictly to these standards, with 100% inspection before packaging and random quality checks before delivery. All products comply with Factory Standard 2134.
5. Can You Accept Sample Orders?
Yes, we support sample orders. We offer free spot samples and can provide free proofing or waive mold fees for custom products based on the order quantity.
6. Customer Protection: What If the Product Shipped Is Incorrect or Poorly Made?
We will sign a formal specification contract with you before commencing production.
Multiple reliable payment methods are available for your convenience.
Before mass production, we will provide proofing samples for your approval, ensuring adherence to the approved sample throughout the production process.
Due to our need to procure raw materials, configure production lines, and allocate resources, we require pre-payment. This ensures timely production and accurate delivery schedules.
If you receive a faulty or poorly manufactured product, we will take the following steps to rectify the issue:
Promptly inform our customer after-sales team of the issue with relevant details. They will swiftly contact you to understand and address the problem.
We will request detailed information about the quality issue, such as photos, descriptions, or any other relevant evidence to better comprehend the problem.
Based on the severity of the issue, we will offer a solution per the contract terms and our quality assurance policy, which may include a refund, repair, or replacement of the product.
We strive for your utmost satisfaction and are committed to resolving any issues collaboratively. Our goal is to build long-term partnerships while delivering high-quality products and exceptional service.
Leveraging a decade of rich foreign trade experience,we have cultivated a deep understanding of diverse customer needs. This profound insight enables us to offer a suite of comprehensive business extension services. For customers requiring further procurement, our robust and extensive supply chains across China are at your disposal,
ensuring highly competitive pricing, superior quality, and exceptional service assurance. This streamlined efficiency allows our customers to significantly reduce time and costs, making their procurement process extraordinarily seamless and cost-effective.
