Audited Supplier
We extend complimentary design drawing services to our esteemed customers, expertly transforming their creative visions into tangible realities.
For our valued wholesale custom clients, we offer a complimentary sample production service, enabling a firsthand experience of our unparalleled quality.
1. Pricing for Customized Products
Our offerings are predominantly tailor-made, with the displayed images serving only as illustrative examples. To deliver an accurate quote and establish a production timeline, we need comprehensive details about your unique specifications, including dimensions, materials, processing techniques, and order quantity.
The standard production period for customized items is typically around 5-10 days.
2. Pricing for In-Stock Products
We also provide a range of in-stock items. Please reach out to us for our extensive product catalog, which includes specifications on sizes, materials, and processes. Pricing will be contingent upon the order quantity.
For in-stock blank products, the production cycle is generally within 2-3 days, as the process primarily involves assembly and engraving.
3. Our Commitment
While our prices may not be the lowest, we pride ourselves on delivering unparalleled quality.Crafted using Shenzhen’s state-of-the-art technology and refined processes, our products epitomize superior quality, ensuring we stay ahead in the market.
For more information, please connect with our business team.Click here to get in touch with us
4. Your Options
Customers have the option to provide their own design images for customization or select from our extensive range of product styles.
Opt for our off-the-shelf designs, created with standard molds, to save on mold costs while maintaining premium quality.
Choose bespoke styles that necessitate meticulously redesigned drawings for accurate mold creation. (Note: Crystal, glass, acrylic, and wood items do not need mold manufacturing)
5. Cost Efficiency
For orders below $500, shipping costs might surpass the product value.(Please evaluate the worth of your purchase carefully to maximize savings)
Shipping fees will be determined by our business manager in coordination with the freight company, or customers can opt to use their chosen shipping partners for logistics.
1. Quality and process issues
Our factory is strategically located in Shenzhen, a global science and technology innovation hub. This prime location allows us to leverage world-class technological resources and leading enterprises, driving exceptional innovation and product development.
Equipped with 26 sets of advanced machinery—including molding, stamping, polishing, engraving, spraying, printing, and laser cutting systems—our facility guarantees efficiency, precision, and unwavering product quality.
Shenzhen's vast market and expansive supply chain network enable seamless collaboration with both domestic and international clients. We continuously access the latest market trends and insights, allowing us to innovate and upgrade our offerings consistently.
2. How to order?
If our current styles don’t meet your needs, contact us via email or WhatsApp with your specific scenario requirements. We’ll send you a curated product album tailored to your needs. Provide us with details on quantity and usage dates, and our foreign trade business manager will respond within an hour with expert recommendations.
3. What are your terms of payment?
A 50% deposit is required before production, with the remaining 50% balance due before delivery.
4. Quality control guarantee for large quantities of goods?
Absolutely. Our production lines are integrated with an ERP quality management system. Each product undergoes 100% inspection before packaging and random QC inspections pre-delivery, ensuring adherence to Factory Standard 2134.
5. Can you accept sample orders?
Yes, we offer sample orders. Spot samples are free, and custom products may also qualify for free proofing or mold fee exemption based on order quantity.
6. Customer protection because customers have to pay in advance? What if the product shipped by the manufacturer is wrong or poorly made?
We will sign a formal specification contract with you before commencing production,
and provide multiple reliable payment methods.
Upon starting mass production, we will provide a proofing sample for your approval, ensuring manufacturing aligns with agreed-upon standards.
Our pre-payment policy allows us to procure raw materials, set up production lines, and allocate resources efficiently, ensuring timely manufacturing and accurate delivery dates.
If you receive a faulty or poorly manufactured product, we will:
Promptly inform our after-sales team with details of the issue. They will quickly assess and address the problem.
Request detailed information regarding the product's quality issue, such as photos or descriptions, to better understand and resolve the issue.
Provide a solution based on the severity of the problem, which may include a refund, repair, or product replacement, in line with our contract and quality assurance policy.
Our commitment is to ensure your satisfaction with our products. We strive for long-term cooperation and are dedicated to delivering high-quality products and outstanding service.
With a decade of experience in foreign trade,we have developed a deep understanding of customer needs, enabling us to offer comprehensive business extensions. Should our clients require additional complementary products, we have established an extensive supply chain network across China,
to secure competitive pricing, superior quality, and exceptional service. This not only saves our customers significant time and costs, but also ensures their utmost satisfaction.
