
We implement the service strategy of "focusing on the customer′s concern, meeting or surpassing the user′s expectations, innovating the service model, improving the service level, and striving to create a service excellence brand for the Chinese internal combustion engine industry". Adhering to the "5S" smile, speed, standard, and sincere. Satisfaction with the service concept, a sound service system, covering the country′s after-sales service network, will provide customers with reliable professional services throughout the process. The three series of engine products of B. K. L. M, Q, N, K and M produced by Cummins Engine Co., Ltd. Enjoy the same global warranty and service commitment as Cummins. At present, Cummins′s after-sales service network covers mainland China and Taiwan, Hong Kong, and Macau. There are more than 60 authorized service dealers in China. Nearly 1, 000 technicians with service qualifications will provide professional service support for... [
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