Audited Supplier
Q: What's your MOQ? Can I order one piece to test?
A: Yes, MOQ=1pcs. Sample test available.
Q: What about the lead time?
A: <50pcs, we can ship in 5-7 workdays after payment made.
50-500pcs, we can ship in 10-12 working days after payment made.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Ship air to door takes around 15 days.
Q: What happens if my product failures?
A: The product failure rate is around 0.3%. If the products are damaged during transportation or test broke, we will replace new lights to you.
Q: Are you a trader or factory?
A: Yes, we produce LED lighting since 2010 and mainly sold in China. From 2012, we began to produce and export LED lighting.
Q: Can I visit your factory? Where is your factory located?
A: Yes. We are located in Shenzhen city, welcome to visit our factory.