Audited Supplier
| Technical Information | ||||||||||||
| Feature | Standard | |||||||||||
| Visual Defect(shade, Emboss, Gloss) | Observing from 600mm distance | No obvious visual defect | ||||||||||
| Wearlayer thickness | EN429/ASTM F410 | Pass | ||||||||||
| UV Coating | BS3900 | Quantity 8g/m2 | ||||||||||
| Thickness | EN428 /ASTM F386 | Pass | ||||||||||
| Size | EN426 / ASTM F536 | Pass | ||||||||||
| Curling | EN434/ ASTM F2199 | < 1.67mm | ||||||||||
| Dimensional Stability(80°C/6Hour) | EN434 / ASTM F2199 | < 0.2% | ||||||||||
| Delamination | EN ISO 24345:2006 | 95 | ||||||||||
| Residual Indentation | EN433 /ASTM F1914 | < 8% | ||||||||||
| Smoke Density | ASTM E662 | < 450 | ||||||||||
| Chemical Resistant | EN423 / ASTM F925 | Pass | ||||||||||
| Abrasion Class | EN660-2/ ASTM D3389 | Pass | ||||||||||
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Rigorous pre-inspection for all raw materials
• Thorough mid-inspection during every stage of production
• Final inspection carried out meticulously by CIQ's laboratory or by our expert team
• Customer's inspection is warmly welcomed and accepted.
• In the rare event of claims, simply provide us with photos of the products and order details. We commit to a detailed analysis and collaborate on a resolution with our esteemed customers.
Advantage
Unmatched Quality, Driving Your Sales to New Heights
Our state-of-the-art factory is dedicated to delivering the superior quality you deserve. Adhering to ISO9001 standards and integrating cutting-edge German technology, we invest significantly in Research & Development. Our facility boasts a comprehensive lab for stringent quality testing.
• ISO9001 Quality Control System
• Our professional internal product and QC team conducts pre-inspection for all raw materials, mid-inspection during every production phase, and final inspections by CIQ's laboratory or our proficient team. Customer inspections are also welcome.
• Third Party Laboratory support: SGS, Intertek, ensuring top-tier quality assurance.
• Efficient Claim Settlement: In the unlikely event of claims, we require images of the products and order information. We pledge to analyze the issue and provide a thorough resolution with customers within 5 working days.
Exceptional Service, Minimizing Your Costs
• Weekly Order Updates to keep you informed
• Guaranteed On-time Delivery
• Free Sample Support to aid in your decision-making
• Complimentary new product samples included in your container
• Create Professional & Special Samples, along with displays tailored to customer's unique requirements
• Innovatively develop products (design, size, surface, and more) based on customer's specifications
A Superior Team, Alleviating Your Concerns
Our team embodies a positive attitude, possesses professional knowledge, engages in timely communication, and demonstrates responsible actions. We are ever-present, ready to serve you! • Professional Product Technology Team
• A decade-strong Quality Control & Inspection Team
• Prompt Communication, assured within 24 hours
• Committed to Always Keeping Promises
• Prepared and poised to be your unwavering support
Our remarkable 'quality and service' elegantly alleviate concerns for 'worldwide customers';
Our triumphant 'cooperation and win-win' ethos robustly fortifies our 'business partners'!
Richwood Laminate Flooring, Surpassing Your Wildest Dreams!
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.