Audited Supplier
| Technical Information | ||||||||||||
| Feature | Standard | |||||||||||
| Visual Defect(shade, Emboss, Gloss) | Observing from 600mm distance | No obvious visual defect | ||||||||||
| Wearlayer thickness | EN429/ASTM F410 | Pass | ||||||||||
| UV Coating | BS3900 | Quantity 8g/m2 | ||||||||||
| Thickness | EN428 /ASTM F386 | Pass | ||||||||||
| Size | EN426 / ASTM F536 | Pass | ||||||||||
| Curling | EN434/ ASTM F2199 | < 1.67mm | ||||||||||
| Dimensional Stability(80°C/6Hour) | EN434 / ASTM F2199 | < 0.2% | ||||||||||
| Delamination | EN ISO 24345:2006 | 95 | ||||||||||
| Residual Indentation | EN433 /ASTM F1914 | < 8% | ||||||||||
| Smoke Density | ASTM E662 | < 450 | ||||||||||
| Chemical Resistant | EN423 / ASTM F925 | Pass | ||||||||||
| Abrasion Class | EN660-2/ ASTM D3389 | Pass | ||||||||||
Quality Guarantee
• Rigorous ISO9001 Quality Control System in place
• Dedicated internal product and QC team ensures excellence
• Thorough pre-inspection for every raw material
• Detailed mid-production inspection at each process stage
• Final inspection conducted by CIQ's laboratory or our experts
• Customer's own inspection methods are welcome, too.
• In case of claims, provide product pictures and order details. We will identify the issue and collaborate with you for an optimal solution.
Advantage
Superior Quality to Elevate Your Sales
Our factory is dedicated to delivering the highest quality. Adopting ISO9001 standards and German technology, we heavily invest in R&D and maintain a fully-equipped lab for comprehensive quality testing.
• ISO9001 Certified Quality Control System
• Expert internal QC team ensures pre-inspection of all raw materials, mid-production checks during every stage, and a final assessment by CIQ's laboratory or our team. Customer inspections are also accommodated.
• Supported by leading third-party laboratories: SGS, Intertek, and more...
• Prompt and Fair Claim Resolution When claims arise, simply provide images of the products and order details. We will evaluate the concern and provide a resolution within 5 working days.
Enhanced Service, Reducing Your Costs
• Weekly Order Updates
• Guaranteed On-Time Delivery
• Complimentary Sample Support
• Free samples of new products included with container shipments
• Tailored and Professional Samples, and displays made to customer's specifications
• Product development (design, size, surface, etc.) tailored to meet customer requirements
Exceptional Team, Resolving Your Concerns
With a positive attitude, specialized knowledge, prompt communication, and accountable actions, we are your steadfast partner! • Expert Product Technology Team
• Over 10 Years of Expertise in Quality Control & Inspection
• Prompt Communication within 24 hours
• We uphold our Promises
• Always prepared to be your unwavering support
Unparalleled 'quality and service' effectively alleviate worries for 'global customers';
Achieving 'cooperation and win-win' strategies, we reinforce a powerful partnership for 'business allies'!
Richwood Laminate Flooring, Surpassing Your Expectations!
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.