
To achieve the goal of "zero defects, zero complaints" while managing diverse products, companies typically implement a multifaceted strategy that combines strict quality control, continuous improvement, innovation, and customer-centric practices. The following are key measures organized by specific categories: 1. Quality Management System (QMS)Adopting Standards and Certifications Implement frameworks such as ISO 9001, Six Sigma, or TQM to standardize processes and reduce variations. In-process inspections use statistical process control (SPC), automated inspections (e. g., vision systems), and real-time monitoring to detect anomalies early. 100% Testing and Auditing Perform end-of-line testing on key products and regular third-party audits to verify quality. 2. Supplier and Supply Chain ManagementStrict supplier reviews: Qualify suppliers through audits and performance indicators (e. g., defect rate, on-time delivery). Raw Material Control: Enforce specifications and use component... [
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