Q: Are you a factory?
A: Yes, we are a professional manufacturer and designer of hospital beds and related medical products. We have our own R&D team.

Q: How do you guarantee the quality?
A: In order to ensure product quality, our factory has a complete quality control system, in line with ISO13485:
1.IQC: (Incoming Quality Control) material is the basis of quality.
2.PQC: (Process Quality Control) PQC is a designated inspection or acceptance.
3.FQC: (Final Quality Control) Products should be tested before completion.
4.OQC: (Factory Quality Control) It is also our pre-shipment inspection system.

Q: Do you accept customized products?
A: We accept customization. The R&D team can quickly draw detailed design drawings, cooperate with production and produce samples,and propose improvement plans many times in the process to benefit customers and avoid market risks.

Q: What additional sales services do you offer?
A: We provide you with a full range of sales plans, sales posters, sales brochures according to your needs. If you have any
questions, you can communicate with us in time.

Q: What is your warranty policy after-sales service?
A: Our guarantee is one-year warranty, five-year maintenance, and ten-year spare parts supply. In addition, we provide you with a full range of after-sales services from purchase to use. If there is a problem, we will reply within 24 hours and propose a solution within 48 hours.