* The warranty period is 12 months from commissioning acceptance date on. In addition, we supply 1 year warranty and lifelong free technical guiding and training.
* We guarantee the maintenance time no more than 7 working days and response time within 3 hour.
* We build instrument service profile for our clients to record the product service and maintenance conditions.
* After instruments start service, we will pay follow-ups to collect the service conditions.
 
1.How can I get the price?
-We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).
-If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
2.Can l buy samples placing orders? 
-Yes.Please feel free to contact us.
3.What is your lead time?
-It depends on the order quantity and the season you place the order.
-Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.
4.What is your payment term?
-T/T,Western Union,MoneyGram,and Paypal.This is negotiable.
5.What is the shipping method?
-It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect). Please confirm with us before placing orders.
6.How do you make our business long-term and good relationship?
-1. We keep good quality and competitive price to ensure our customers benefit ;
 -2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.